Frequently Asked Questions
Everything you need to know about shopping with Brown Living
What is the estimated delivery time for my order?
Orders typically ship within 24-48 hours. Depending on your location, standard delivery usually takes 3 to 7 business days.
Do you offer international shipping?
Currently, we ship to a select number of countries. You can view the list of available destinations and shipping rates during the checkout process.
What is your return and exchange policy?
We offer a 14-day return policy for most items in their original packaging. Please visit our Returns Center to initiate a request.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are the products on Brown Living eco-friendly?
Yes, we prioritize sustainability. We partner with suppliers who use ethically sourced materials and environmentally conscious manufacturing processes.